At Glamour Rose , we want you to be happy with your purchase. However, due to the nature of our products, we do not accept returns or exchanges unless the item you purchased is defective or damaged.
If you receive a defective or damaged item, please contact us within 2 days of receiving your order by using the WhatsApp button on our site or emailing us at [support@theglamourrose.com ] with details of the product and the defect. You can send us photos or videos as proof of damage with Proof of Unboxing at Time of Delivery shooted properly as proof must be needed with goof quality.
We will review your request and determine whether you are eligible for a refund or a replacement. We will notify you of our decision via email or WhatsApp within 24 hours.
If you are approved for a refund, we will process it and credit your original method of payment within 7 days. If you are approved for a replacement, we will ship it to you at no extra cost within 14 days.
Please note that we do not offer refunds or replacements for any other reasons, such as change of mind, incorrect , color mismatch, etc. All sales are final and non-refundable.
We appreciate your understanding and cooperation. Thank you for choosing Glamour Rose!
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Need help?
Contact us at {support@theglamourrose.com} for questions related to refunds and returns.
